Business management software
for the packaging industry

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CRM success at Cumberland

Cumberland Packaging have kindly shared their CRM success in an article in the KnowItAll newsletter. Using a part time employee and CRM workflows to follow up quotations to their smaller customers they have increased sales to this part of their customer base by some 50%, no small achievement. 

WE Roberts implement CRM

“Richard Puffette, Financial Director of W.E. Roberts (Corrugated) Ltd  www.wer.co.uk who recently installed CRM says “I see Abaca’s CRM system as in important step towards enhancing our current system regarding the relationship with our customers. The ability to create the system specifically to how we want it to work, combined with email traceability and document storage facility does make it a really powerful enhancement to Abaca’s software. ”

Ribble Packaging implement CRM to handle customer complaints

Ribble Packaging have been using a web based standalone CRM system for customer complaints for the last few years. Because it was not linked to Packaging 3000 there was a great deal of manual data entry required to run the system.

Belmont Packaging installs Abaca

Wigan-based sheet plant Belmont Packaging's Managing Director Sean Moloney opted to install the Abaca business system in Spring 2011 for a handful of key reasons: